HVAC REVIEWS
They are always professional. Customer service is always great. I have used Albany Air for years and have never been disappointed.
Response from the owner:Thank you for your continued trust and kind words. We're honored to have served you over the years and are glad to know our professionalism and customer service have consistently met your expectations. At Albany Air, your satisfaction is our priority, and we look forward to continuing to provide the dependable service you deserve.
Professional and timely.
Response from the owner:Thank you for your review! We're pleased to know you found our service professional and timely. Delivering dependable and efficient HVAC solutions is always our top priority. We appreciate your trust in Albany Air and look forward to serving you again.
Response from the owner:Thank you for the 5-star rating! We truly appreciate your support and are glad we could meet your expectations. If there's ever anything you need, the team at Albany Air is here to help.
Response from the owner:Thank you so much for the 5-star rating! We appreciate your support and are glad to know you had a positive experience with Albany Air. If there's ever anything else we can help you with, we're just a call away!
I have been using Albany Air for my A/C and heating needs for a long time. They take care of our needs are are readily available to service my units.
Response from the owner:Thank you so much for your continued trust in Albany Air! We're truly grateful to have customers like you who rely on us year after year. It means a lot to know that our team has been able to take care of your A/C and heating needs and that our service has met your expectations. We’re always here when you need us—just a call away. Thanks again for your kind words and loyalty!
Purrrrfeeccttt
Response from the owner:Thank you for your review! We're so glad you had a great experience. We appreciate your support and look forward to serving you again!
I have been dealing with Albany Air a long, long time. I had been getting static from everyone about putting in a unit that I wanted, Albany Air listened, we agreed to a deal, they got a new unit in and hauled away the old junk in about three days. I have had a maintenance agreement with them every since, going on 55 years, I have never, let me repeat that, never had any issues with them. Everyone I talk to is so friendly and knowledgeable, the technicians I see always are also friendly and will talk to me about any of issues or questions. I will recommend Albany Air to anyone.
Response from the owner:Wow—55 years! We truly appreciate your loyalty and kind words. It’s great to hear that our team has consistently met your expectations with friendly, knowledgeable service. Your recommendation means the world to us! Thank you for being a valued part of the Albany Air family—we look forward to serving you for many more years!
They put me in a brand new 2.5 ton carrier unit and I received 4 quotes from their local competitors and they beat the price of all them. Tony Buck was the salesman and he was great to work with. He gave me a fair price and his service men were on time and efficient and got me cold air quick. I don’t know their names of who worked on my job but all the men were professional and answered all my questions with zero attitude. Tony was the same way. I cannot say again how impressed I am with the prices, warranty, and professionalism of Tony Buck and his men. Albany Air is now the company I will be using for hvac in the future.
Response from the owner:Thank you so much for your wonderful review! We're thrilled to hear that Tony and the team provided excellent service and that you're happy with your new unit. We’re proud to offer competitive pricing, top-notch service, and a team that’s always ready to help. We look forward to being your go-to HVAC company in the future!
Response from the owner:Thank you for taking the time to leave us a 5-star review!